Check CVOR Status Online

There are multiple answers to this question, and they depend on where you are coming from.

If your CVOR certificate has already been issued:

If you are a current or past certificate holder, you can use the following link to check the status of your CVOR:

https://www.carrierrecords.mto.gov.on.ca/welcome

Please note that the project is currently in the pilot stage, but it provides important data regarding your record. Essentially, it provides information similar to that displayed on a CVOR Level 2 abstract.

If you have applied for a CVOR by mail or fax:

The Carrier Records system may not be of much use if your CVOR has not been formally assigned yet. In this case, the best way to find out the status of your application is by calling the MTO:

Telephone:

1-800-387-7736 (within Ontario) or 416-246-7166

You can also use the email option, but as of June 16, 2023, the email response times were lengthy (7-10 days).

Email:

[email protected]

If you have applied for a CVOR using an online portal:

The status of your application will be submitted within the same portal. Here are the interpretations of the status messages:

  • Submitted: Your application has been submitted and is in the queue for processing.
  • Pending NEEEP Test: You should have received an email from the office asking you to take the test. If you have completed your test and the message is stuck here, please contact the ministry.
  • In Progress: If you have passed your test, your file is at the final review stage. You should receive your certificate shortly. If you did not receive your letter to take the test, this message indicates that your letter is being issued.
  • CVOR issued: Your certificate has been issued, and you should have received it by email.
  • Expired: This means your application has expired.

Sometimes the system gets stuck at a particular stage. In that case, we suggest contacting the ministry for troubleshooting.

While taking care of Turnkey's clients' CVOR, we have encountered various scenarios. It's never too late to upgrade now and let professionals take care of things for you.

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